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Key details

About the Hotel

Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-Ku, Tokyo, Japan, 100-8283

Shangri-La Tokyo is a 5-star hotel featuring more than 50 chandeliers and a spacious wellness area. This luxury hotel offers a Horizon Club, dining options including Italian cuisine at Piacere, and an atmospheric spa. A tranquil atmosphere is complemented by panoramic views of Metropolitan Tokyo, which includes the Imperial Palace and TOKYO SKYTREE®.

Rooms & Amenities

Rooms at Shangri-La Tokyo feature floor-to-ceiling windows with views of the Imperial Palace or the city skyline. Each room includes a flat-screen TV, minibar, and Nespresso coffee machine, with select accommodations offering access to the Horizon Club Lounge. Spacious suites incorporate living areas and luxurious bathrooms with bathtubs.

Dining & Options

Dining options include Piacere, which focuses on gourmet Italian meals, and the Lobby Lounge, known for its signature afternoon tea sets. Guests can enjoy a substantial selection of fine teas and coffees along with light snacks. An intimate bar also serves drinks beneath a striking ginkgo leaf chandelier.

Leisure & Services

The hotel features the CHI Spa, a sanctuary with five treatment rooms and a focus on relaxation through various wellness therapies. Additionally, guests can enjoy the lobby's artistic decorations, including chandeliers and accents. The hotel prides itself on its world-class service within tranquil surroundings.

Location & Local Attractions

Shangri-La Tokyo is located close to several major transport hubs, including Nihonbashi Station and Tokyo Station, both within a 10-minute walk. Nearby attractions include Ueno Park and Kabuki-za theater, accommodating exploration of the cultural highlights of the city. Shopping opportunities abound in the nearby Ginza district.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Twin Room

Max:

2 persons

540 sq. feet

Bed options:

2 Single beds

City view

Shower

Coffee machine

room details

Check Prices

Deluxe King Room

Max:

2 persons

540 sq. feet

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

Check Prices

Deluxe Imperial Garden View Twin Room

Max:

2 persons

540 sq. feet

Bed options:

2 Single beds

Garden view

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Tokyo400 ft

Airports

Tokyo International (HND) 12.2 mi

Narita International (NRT) 41.6 mi

Train

Tokyo Station1000 ft

Underground

Otemachi1400 ft

Nihombashi1700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Excellent Horizon Club

“During my stay, accessing the Horizon Club was one of the highlights. The buffet breakfast was fantastic, with a huge spread of made-to-order options. The evening cocktail service was first class, offering exquisite drinks and good snacks. The staff truly made dining here a nice experience.” view full review

Splendid Room View

“I stayed in the Beautiful Imperial Garden View King Room, and the view was absolutely amazing. I could gaze out at the Imperial Gardens and even catch glimpses of the Shinkansen trains. The room was spacious with luxurious amenities, creating a serene atmosphere for relaxation after a busy day.” view full review

Luxurious Bathing Experience

“The bathroom was a sanctuary in itself, featuring a rain shower and a separate spacious bathtub. High-quality toiletries were provided, which made the bathing experience feel even more indulgent. It was the perfect way to unwind after exploring the city.” view full review

Amazing In-Room Entertainment

“The in-room entertainment options were excellent. I enjoyed a variety of international channels, and the sound system was great, providing a wonderful movie-watching experience. The room service menu complemented the entertainment perfectly, allowing me to enjoy delicious meals while relaxing.” view full review

General

No smoking on site
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Sports trainer

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Indoor swimming pool
Live entertainment
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Tea and coffee facilities
Ironing facilities

Bathroom

Separate tub and shower
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-Ku, Tokyo, Japan, 100-8283

Map view

street view

Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-Ku, Tokyo, Japan, 100-8283

City landmarks

Market

Tsukiji Market

1.6 mi

Tower

Tokyo Tower

2.1 mi

1 Chiyoda

Imperial Palace

1.2 mi

2 Chome-16-2 Sotokanda

Kanda Shrine

1.3 mi

1 Chiyoda

Imperial Palace East Garden

5300 ft

Theatre

Kabuki-za

1.2 mi

Park

Hibiya Park

1.2 mi

Mall

Tokyo Skytree

3.0 mi

Park

Kokyo Gaien National Garden

5100 ft

Shopping Area

Coredo Muromachi 1

3100 ft

Museum

The National Museum of Modern Art

1.5 mi

Stadium

Tokyo Dome

1.9 mi

Museum

Senso-ji

2.7 mi

Shrine

Yasukuni Shrine

1.7 mi

Shopping Area

Ueno Park

2.2 mi

Shrine

Suitengu

1.1 mi

Event hall

Tokyo International Forum

3200 ft

Museum

Edo-Tokyo Museum

1.8 mi

Museum

Mitsui Memorial Museum

2500 ft

5 Chome-3-1 Ginza

Sony Building

4300 ft

Pagoda

Zojo-ji Temple Daimon

2.1 mi

3-7-6 Kyobashi

National Film Archive of Japan

3400 ft

Art object

Statue of Kusunoki Masashige

5100 ft

Shopping Area

Shin-Marunouchi Building

2400 ft

Bridge

Kachidoki Bridge

1.4 mi

Museum

Mitsubishi Center Digital Gallery

3400 ft

Art object

Godzilla Statue Hibiya

5200 ft

3-8 Nihombashi Ningyocho

Genyadana Monument

5100 ft

1-1 Chiyoda

Kokyo Otemon Gate

5000 ft

Nearby

Museum

Artizon Museum

2000 ft

Restaurants

Piacere

800 ft

1-8-3 28F Marunouchi Trust Tower Main

Nadaman Shangri La Hotel Tokyo

600 ft

1-8-3 Marunouchi Trust Tower Main Shangri-La Hotel

Sarabeths Tokyo

100 ft

1-8-2 TEKKO Bldg. 2-3F

Rokurinsha

1100 ft

1-9-1 Tokyo Station Ichibangai B1F

T's TanTan Tokyostation

1200 ft

1-9-1 Keiyo Street

Operetta Marunouchi Trust Tower

700 ft

1-8-3 2F Marunouchi Trust Tower Main Tower

Soranoiro NIPPON

800 ft

1-9-1 Ramen Street

Tokyo Eki Ikaruga

700 ft

1-9-1 Tokyo Sation Ichibangai B1F

Kamonka Marunouchi Trust Tower

300 ft

1-8-1 2F Marunouchi Trust Tower

Reviews and Ratings

Reviews from guests about their experience.

64%

loved their spa retreat and can’t wait to return.

6.4/10

Nice

Rooms

9.2

Location

9.6

Service

8.4

Dining

7.4

4.5/5 based on 1842 reviews

#2 of 7 hotels in Marunouchi based on Tripadvisor

Bill

United States, February 2025

6.0/10

My stay at Shangri-La Tokyo was a good experience, especially with the beautiful views of Tokyo Station. While the service was generally attentive, I found the concierge service could use improvement. The dining options were good, but room service didn't quite meet my expectations. Overall, it’s a fantastic hotel with some areas for growth.

Rooms

8.0

I really enjoyed my room, which boasted a king-size bed, a big working desk, and a Nespresso machine. The bathroom was a standout with both a full immersive tub and a walk-in shower. However, I found the bed a bit less comfortable than I had hoped.

Service

7.0

The staff were generally polite and eager to assist, but I noticed some inconsistencies. For instance, my dinner reservation wasn’t followed up as it should have been, which is not what I expected from a Shangri-La hotel.

Location

8.0

The location was prime, just steps away from Tokyo Station, making it super convenient to explore the city. However, I did notice that the surrounding area was quieter than I anticipated, with fewer attractions within walking distance.

Dining

7.0

I enjoyed breakfast at the hotel; the semi-buffet offered a great variety. I particularly loved the crab cake with eggs benedict. However, I found the in-room dining options to be acceptable but not really good.

Facilities

9.0

The hotel provided comprehensive facilities, from room service to airport shuttles, which made my stay convenient. The Horizon Lounge was a lovely spot to relax after a busy day of sightseeing.

Howard

United States, February 2025

5.6/10

My stay at Shangri-La Tokyo was overall fantastic, thanks to the luxurious rooms and great location. The service had some hiccups, particularly with the concierge handling reservations, which was disappointing. However, the stunning views and comfortable accommodations made up for those issues.

Rooms

10.0

The room I stayed in had a beautiful view of Tokyo Station and the Imperial gardens. The decor was luxurious, featuring a giant bath/shower combo, a comfy king-size bed, and high-end amenities like L'Occitane toiletries. Plus, the working desk and complimentary Nespresso machine were nice touches.

Service

7.0

While I had some excellent interactions with the staff, the concierge service fell short. I experienced a problem with dinner reservations being made incorrectly twice. Thankfully, other staff members were friendly and helpful during my stay.

Location

10.0

The hotel's location is perfect for travelers, being right next to Tokyo Station. This made accessing the city and surrounding areas incredibly easy. It's also close to attractions like the Imperial Palace and the Ginza district.

Dining

6.0

The dining options are good, though on the pricier side. I found the breakfast to be lacking in variety for the price charged, especially compared to other five-star hotels I've visited.

Facilities

8.0

Facilities include room service and a decent pool, though I expected a larger sauna or steam room for a hotel of this caliber. The room service was fantastic and helped greatly in recovering from jet lag.

John

United States, December 2024

6.6/10

My stay at Shangri-La Tokyo was a truly really good experience. The room was beautifully designed and spacious, offering stunning views. although I did expect a better view of the Imperial Palace. The staff provided perfect service, always attentive and charming. However, the prices for in-room dining were quite steep.

Rooms

9.0

The room was large, well-appointed, and included thoughtful amenities like a Nespresso machine and a great bathroom. yet the view was slightly disappointing as it overlooked Tokyo station rather than the Imperial Palace.

Service

10.0

The staff were incredibly friendly and helpful, providing assistance with reservations and inquiries throughout my stay. their service truly made the difference.

Location

10.0

The hotel's location near Tokyo Station was perfect for accessing transportation around the city and beyond. truly unbeatable for train access.

Dining

8.0

In-room dining was enjoyable with delicious meals. though I found the menu prices to be quite high.

Facilities

9.0

The hotel features fantastic facilities including a spa and pool, which I thoroughly enjoyed. the concierge service was also really good.

Ted

United States, October 2024

7.4/10

My stay at Shangri-La Tokyo was an really good experience overall. The hotel boasts stunning decor and immaculate service, truly reflecting the luxury it promises. While my room featured a lovely view of Tokyo Station, I did notice some concerns regarding the breakfast crowd that could be managed better. Nevertheless, the staff’s attentiveness and generosity made my birthday celebration lovely! 🎉

Rooms

10.0

The deluxe king room was spacious and pristine, with a amazing view of Tokyo Station. I loved the unique bath/shower combo and the comfortable bedding contributed to a restful stay.

Service

10.0

The staff were incredibly friendly and willing to assist at every turn. They even helped me with my six pieces of luggage and accompanied me to the train station, going above and beyond.

Location

10.0

Its location right by Tokyo Station made it extremely convenient for exploring the city. I appreciated being in a calm area yet so close to the bustling transport hub.

Dining

9.0

I enjoyed the breakfast every morning, especially the pastries! However, it got a bit crowded one day, indicating that the dining spaces might need better management at peak times.

Facilities

8.0

Facilities were great, including room service and valet parking, but I felt that some areas could benefit from refurbishment. The gym and dining options were nice although it didn't have a 24/7 bar service.

Kevin

United States, October 2024

6.8/10

I had a mixed experience during my stay at Shangri-La Tokyo. The location is fantastic, right next to Tokyo Station, making it super convenient for shopping and sightseeing. However, the breakfast service was chaotic, with long queues and a rushed atmosphere. My room was spacious and beautifully decorated, though I did face some issues with the initial room I was given. Overall, the service was excellent but there are definitely areas that need improvement.

Rooms

9.0

The Premier King Room was huge and spotless, with a comfortable layout, Nespresso machine, and a luxurious bathroom.

Service

8.0

The staff was attentive and had a high level of customer service, helping with directions and recommendations.

Location

10.0

The hotel's location is unbeatable, just steps away from Tokyo Station and convenient for exploring the city.

Dining

7.0

The breakfast buffet had high-quality food, but the setup was chaotic and overwhelmed the staff, detracting from the experience.