Shangri-La Tokyo Hotel, Tokyo
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Key details
About the Hotel
Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-Ku,
Tokyo,
Japan,
100-8283,
Tokyo City Area
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Twin Room
Max:
2 persons
540 sq. feet
Bed options:
2 Single beds
City view
Shower
Coffee machine
room details
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Deluxe King Room
Max:
2 persons
540 sq. feet
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
room details
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Imperial Double Twin Guest room 2 Twin or Single Bed(s)
Max:
2 persons
540 sq. feet
Bed options:
2 Single beds
Garden view
Shower
Coffee machine
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Paid parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Sports trainer
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Live entertainment
- Spa & wellness center
- Sauna
- Steam room
- Jacuzzi
- Massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Separate tub and shower
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-Ku,
Tokyo,
Japan,
100-8283,
Tokyo City Area
Map view
street view
Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-Ku,
Tokyo,
Japan,
100-8283,
Tokyo City Area
City landmarks
Market
Tsukiji Market
1.6
mi
Tower
Tokyo Tower
2.1
mi
1 Chiyoda
Imperial Palace
1.2
mi
2 Chome-16-2 Sotokanda
Kanda Shrine
1.3
mi
1 Chiyoda
Imperial Palace East Garden
5300 ft
Broadway Theatre
Kabukiza Theater
1.2
mi
Parks
Hibiya Park
1.2
mi
Mall
Tokyo Skytree
3.0
mi
Parks
Kokyo Gaien National Garden
5100 ft
Shopping Area
Coredo Muromachi 1
3100 ft
Museums
The National Museum of Modern Art
1.5
mi
Stadiums
Tokyo Dome
1.9
mi
Museums
Senso-ji
2.7
mi
Shrine
Yasukuni Shrine
1.7
mi
Shopping Area
Ueno Park
2.2
mi
Shrine
Suitengu Shrine
1.1
mi
Events
Tokyo International Forum
3200 ft
Museums
Edo-Tokyo Museum
1.8
mi
Museums
Mitsui Memorial Museum
2500 ft
5 Chome-3-1 Ginza
Sony Building
4300 ft
Pagoda
Zojo-ji Temple
2.1
mi
3-7-6 Kyobashi
National Film Archive of Japan
3400 ft
Art object
Statue of Kusunoki Masashige
5100 ft
Shopping Area
Shin-Marunouchi Building
2400 ft
Bridges
Kachidoki Bridge
1.4
mi
Museums
Mitsubishi Center Digital Gallery
3400 ft
Art object
Godzilla Statue Hibiya
5200 ft
3-8 Nihombashi Ningyocho
Genyadana Monument
5100 ft
1-1 Chiyoda
Kokyo Otemon Gate
5000 ft
Nearby
Museums
Artizon Museum
2000 ft
Restaurants
Piacere
800 ft
1-8-3 28F Marunouchi Trust Tower Main
Nadaman Shangri La Hotel Tokyo
600 ft
1-8-3 Marunouchi Trust Tower Main Shangri-La Hotel
Sarabeths Tokyo
100 ft
1-8-2 TEKKO Bldg. 2-3F
Rokurinsha
1100 ft
1-9-1 Tokyo Station Ichibangai B1F
T's TanTan Tokyostation
1200 ft
1-9-1 Keiyo Street
Operetta Marunouchi Trust Tower
700 ft
1-8-3 2F Marunouchi Trust Tower Main Tower
Soranoiro NIPPON
800 ft
1-9-1 Ramen Street
Tokyo Eki Ikaruga
700 ft
1-9-1 Tokyo Sation Ichibangai B1F
Kamonka Marunouchi Trust Tower
300 ft
1-8-1 2F Marunouchi Trust Tower
Reviews and Ratings
Reviews from guests about their experience.
84%
loved their spa retreat and can’t wait to return.
8.4/10
Great
Rooms
9.2
Location
9.6
Service
8.4
Dining
7.4
Bill
United States of America,
February
2025
6.0/10
My stay at Shangri-La Tokyo was a good experience, especially with the beautiful views of Tokyo Station. While the service was generally attentive, I found the concierge service could use improvement. The dining options were good, but room service didn't quite meet my expectations. Overall, it’s a fantastic hotel with some areas for growth.
Rooms
8.0
I really enjoyed my room, which boasted a king-size bed, a big working desk, and a Nespresso machine. The bathroom was a standout with both a full immersive tub and a walk-in shower. However, I found the bed a bit less comfortable than I had hoped.
Service
7.0
The staff were generally polite and eager to assist, but I noticed some inconsistencies. For instance, my dinner reservation wasn’t followed up as it should have been, which is not what I expected from a Shangri-La hotel.
Location
8.0
The location was prime, just steps away from Tokyo Station, making it super convenient to explore the city. However, I did notice that the surrounding area was quieter than I anticipated, with fewer attractions within walking distance.
Dining
7.0
I enjoyed breakfast at the hotel; the semi-buffet offered a great variety. I particularly loved the crab cake with eggs benedict. However, I found the in-room dining options to be acceptable but not really good.
Facilities
9.0
The hotel provided comprehensive facilities, from room service to airport shuttles, which made my stay convenient. The Horizon Lounge was a lovely spot to relax after a busy day of sightseeing.
Howard
United States of America,
February
2025
5.6/10
My stay at Shangri-La Tokyo was overall fantastic, thanks to the luxurious rooms and great location. The service had some hiccups, particularly with the concierge handling reservations, which was disappointing. However, the stunning views and comfortable accommodations made up for those issues.
Rooms
10.0
The room I stayed in had a beautiful view of Tokyo Station and the Imperial gardens. The decor was luxurious, featuring a giant bath/shower combo, a comfy king-size bed, and high-end amenities like L'Occitane toiletries. Plus, the working desk and complimentary Nespresso machine were nice touches.
Service
7.0
While I had some excellent interactions with the staff, the concierge service fell short. I experienced a problem with dinner reservations being made incorrectly twice. Thankfully, other staff members were friendly and helpful during my stay.
Location
10.0
The hotel's location is perfect for travelers, being right next to Tokyo Station. This made accessing the city and surrounding areas incredibly easy. It's also close to attractions like the Imperial Palace and the Ginza district.
Dining
6.0
The dining options are good, though on the pricier side. I found the breakfast to be lacking in variety for the price charged, especially compared to other five-star hotels I've visited.
Facilities
8.0
Facilities include room service and a decent pool, though I expected a larger sauna or steam room for a hotel of this caliber. The room service was fantastic and helped greatly in recovering from jet lag.
John
United States of America,
December
2024
6.6/10
My stay at Shangri-La Tokyo was a truly really good experience. The room was beautifully designed and spacious, offering stunning views. although I did expect a better view of the Imperial Palace. The staff provided perfect service, always attentive and charming. However, the prices for in-room dining were quite steep.
Rooms
9.0
The room was large, well-appointed, and included thoughtful amenities like a Nespresso machine and a great bathroom. yet the view was slightly disappointing as it overlooked Tokyo station rather than the Imperial Palace.
Service
10.0
The staff were incredibly friendly and helpful, providing assistance with reservations and inquiries throughout my stay. their service truly made the difference.
Location
10.0
The hotel's location near Tokyo Station was perfect for accessing transportation around the city and beyond. truly unbeatable for train access.
Dining
8.0
In-room dining was enjoyable with delicious meals. though I found the menu prices to be quite high.
Facilities
9.0
The hotel features fantastic facilities including a spa and pool, which I thoroughly enjoyed. the concierge service was also really good.
Ted
United States of America,
October
2024
7.4/10
My stay at Shangri-La Tokyo was an really good experience overall. The hotel boasts stunning decor and immaculate service, truly reflecting the luxury it promises. While my room featured a lovely view of Tokyo Station, I did notice some concerns regarding the breakfast crowd that could be managed better. Nevertheless, the staff’s attentiveness and generosity made my birthday celebration lovely! 🎉
Rooms
10.0
The deluxe king room was spacious and pristine, with a amazing view of Tokyo Station. I loved the unique bath/shower combo and the comfortable bedding contributed to a restful stay.
Service
10.0
The staff were incredibly friendly and willing to assist at every turn. They even helped me with my six pieces of luggage and accompanied me to the train station, going above and beyond.
Location
10.0
Its location right by Tokyo Station made it extremely convenient for exploring the city. I appreciated being in a calm area yet so close to the bustling transport hub.
Dining
9.0
I enjoyed the breakfast every morning, especially the pastries! However, it got a bit crowded one day, indicating that the dining spaces might need better management at peak times.
Facilities
8.0
Facilities were great, including room service and valet parking, but I felt that some areas could benefit from refurbishment. The gym and dining options were nice although it didn't have a 24/7 bar service.
Kevin
United States of America,
October
2024
6.8/10
I had a mixed experience during my stay at Shangri-La Tokyo. The location is fantastic, right next to Tokyo Station, making it super convenient for shopping and sightseeing. However, the breakfast service was chaotic, with long queues and a rushed atmosphere. My room was spacious and beautifully decorated, though I did face some issues with the initial room I was given. Overall, the service was excellent but there are definitely areas that need improvement.
Rooms
9.0
The Premier King Room was huge and spotless, with a comfortable layout, Nespresso machine, and a luxurious bathroom.
Service
8.0
The staff was attentive and had a high level of customer service, helping with directions and recommendations.
Location
10.0
The hotel's location is unbeatable, just steps away from Tokyo Station and convenient for exploring the city.
Dining
7.0
The breakfast buffet had high-quality food, but the setup was chaotic and overwhelmed the staff, detracting from the experience.
Facilities
7.0
Facilities like the gym and pool were nice, but some areas, including the dining, didn’t quite meet luxury standards.
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